Many vets use paper-based or on-site server-based software to manage patient records. However, increasingly many practices are making the switch to cloud-based software systems because there are significant advantages.
What is Cloud-Based Software?
What exactly is cloud-based software? While it may sound like a new technology, you most likely use some type of cloud-based software every day. From phone apps, to document sharing sites, to email and more, many applications that people use on a daily basis are supported by the cloud and not by on-site servers.
Cloud-based software has significant advantages. For one, updates, debugging, upgrades, and other changes are all made seamlessly on the backend without downtime or lost data. Instant file retrievals and transfers on the cloud are also safer than using data storage on a local server.
Easily Manage & Share Records
One of the best benefits of cloud-based software is its ability to allow secure file sharing without data limits. For veterinarians, this is especially key when tracking pet health records, client information, and supporting health and financial documents.
In fact, according to a study by the International Data Group, nearly all businesses surveyed (94%) saw a significant increase in security as well as a significant cost savings when they switch to a cloud-based system. Some of the benefits cited include:
- Cost Savings
- Flexibility & Mobility
- Data Insights
- Increased Collaboration
- Quality Control
- Disaster Recovery & Loss Prevention
- Automatic Software Updates
- Competitive Edge
Since the COVID-19 pandemic, companies have seen a digital transformation, especially veterinary clinics. Animal medical practices have been forced to offer telehealth and social distanced services. Staying ahead of the competition, especially in tight urban and rural markets, can help practices grow more quickly without backlogs, veterinarian burnout and client frustration.
Effectively Communicate With Your Staff and Clients
With so many ways to contact and communicate with your staff and clients, it is essential to use a safe an secure system that can accommodate high-volume communications. Scheduling appointments, sending appointment reminders, sharing medical information across teams or practices, and so much more, allows for streamlined communications with all stakeholders.
The main benefit of a secure, cloud-based system that supports robust data-sharing is scalability. If your practice is able to automate messaging to clients, your vets and vet techs can focus more on the high-touch services that clients expect. Manually tracking appointment scheduling, reminders, and health records means that much of your time managing your practice is busywork that cannot be devoted to pet care or scaling your services.
Never Lose Your Information
Let’s face it–managing paper records and phone messages is a sure-fire way to lose track of them. However, by using a client portal with medical records, reminders, appointment requests, 2-way SMS texting, and more, all of your client information can be stored and shared without fear of information or data gaps.
A veterinary cloud-based system offers peace of mind. To start, the information is stored on the cloud and not local servers. And while many clinic owners believe it’s better to have their data stored on-site, it actually can be very problematic and costly. Servers can go down, equipment needs to be upgraded regularly, and, on occasion, the entire system can fail and lose all of its data. With a cloud-based system, it’s not possible for this data failure to happen because the information is being updated in real-time on a remote, secure server.
Have Peace Of Mind With Remote Support
Finally, one of the best reasons to use cloud-based veterinary software is the outside support you receive should you have any questions or concerns. At Onward Vet, we don’t just have a customer service line, we have dedicated support specialists who know our clients and their practices intimately. Our team can handle specialized customizations and troubleshoot in real-time. This is extremely advantageous to veterinary clinics–especially hospital systems.
Not having to rely on an in-house IT person means that you get the best of both worlds–an expert team that is available to help you scale instead of constantly fixing problems on-site. Dedicated support specialists understand not just how veterinarian practices operate, they understand the specifics of your type of practice and how to best provide software as a service.
Ready to switch to a cloud-based system to have electronic treatment workflows? Request a demo.